Privacy Policy

Your privacy. Our responsibility.

Your Privacy Information

At Redbay, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information in line with UK GDPR and the Data Protection Act 2018. We are committed to handling your data with transparency, integrity, and care.

Last updated: 18 November 2025

Who we are

Redbay is a UK-based technology consulting business providing cyber security and digital delivery services. We are committed to protecting your personal information and ensuring it is handled lawfully and transparently.

If you have any questions about this Privacy Policy or how we manage your data, you can contact us.

Information we collect

We may collect and process the following personal data when you interact with our website:

  • Identity and contact data such as your name and email address
  • Technical data including IP address, browser type, and device information
  • Usage data about how you navigate and interact with our site

Communication data from contact forms or enquiries

Additional data may also be collected through comments, cookies, and embedded content (see later sections).

How we use your data

We use your data to:

  • Respond to enquiries and provide support

  • Improve website performance, security, and user experience

  • Analyse traffic and usage trends

  • Prevent spam, fraud, and malicious activity

  • Comply with legal and regulatory obligations

We do not sell your personal data.

Legal basis for processing

We process your data under one or more of the following lawful bases:

  • Consent – when you submit forms or enable cookies

  • Legitimate interests – for security, analytics, and running the website

  • Legal obligation – where retention is required for compliance purposes

Comments

When visitors leave comments on the site, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.

After your comment is approved, your profile image becomes visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment, you may choose to save your name, email address, and website in cookies.
These are for your convenience so you do not need to re-enter them for future comments. These cookies last for one year.

Other cookies may be used for:

  • Basic site functionality

  • Analytics and performance

  • Security and spam detection

You can disable cookies in your browser settings at any time.

Embedded content from other websites

Articles on this site may include embedded content such as videos, images, or articles.
Embedded content from external websites behaves exactly as if you visited the external site directly.

These sites may:

  • Collect data about you

  • Use cookies

  • Add third-party tracking

  • Monitor your interaction with the embedded content

Redbay is not responsible for other websites content.

Data retention

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognise and automatically approve follow-up comments.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us

Automated decision making

We do not use automated decision-making or profiling that has legal or significant effects on individuals.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.
Analytics data may be processed by trusted third-party providers who support our website operation.

Third party website provisions

We may use secure third parties for hosting, analytics, security, and website functionality.
These providers only receive information necessary to perform their services and must comply with all relevant legal protection laws.

Redbay’s data security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure hosting

  • Access controls

  • Encryption where appropriate

  • Monitoring for malicious activity

Changes to this policy

The date at the top shows the latest update.
We may update this Privacy Policy to reflect legal, technical, or business changes. Previous Privacy Policies available upon request.

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